These Terms and Conditions (“Terms”) are:
BETWEEN: Just Journeys, LLC (“Company,” “our,” “us,” or “we”)
AND: You (“you,” “your,” “yourself,” or “Traveler”)
(each a “Party” and, together, the “Parties”).

DEFINITIONS
“Booking” means a reservation made by Just Journeys regarding your Trip.
“Supplier” means a party who provides Travel Services to Travelers.
“Traveler” means you and each traveler on the same Booking.
“Travel Services” means travel products and services provided to Travelers by Suppliers,
including air, land, or water transportation, lodging, auto rentals, tours, excursions,
entertainment, food and drink services, and similar products and services.
“Trip” means the composite of all Travel Services, for which Just Journeys makes Bookings.
“Trip Plan” means the documentation we provide to you with details and pricing
regarding your Trip.

TRAVELERS
You will: (1) carefully read and understand these Terms, your Trip Plan, and all correspondence between you and us regarding your Trip; (2) contact us to arrange your Trip Plan sufficiently prior to travel dates to ensure availability, avoid late-Booking fees, and avoid fare increases; (3) confirm your written acceptance of your Trip Plan; (4) make all deposits and payments per the schedules and dates set out in your Trip Plan; (5) review, remain aware, and remain updated regarding travel warnings relating to your Trip by accessing the U.S. governmental travel advisory sites set out in these Terms; and (6) fully comply with the obligations to which you agree in these Terms.
You warrant that you are 18 years of age or older and have authority to sign and accept these Terms on behalf of all minor and adult Travelers on the same Booking who reside in your household. If you do not understand any part of these Terms, please contact us in writing as soon as possible.

SUPPLIERS
Suppliers are independent of the company, managed separately, who provide Travel Services to you. Suppliers are not subject to Just Journeys control—they are not employees, agents, representatives, or affiliates of the company. Just Journeys is not responsible for any Supplier’s breach of contract, failure to comply with any laws, or willful or negligent acts, errors, or omissions, which may result in delays, inconvenience, damage, loss, costs, injury, or death to Travelers or companions.

 

TRAVEL RISK INSURANCE

You understand and accept the inherent risks of choosing to travel. We recommend that you purchase comprehensive travel insurance to cover each Traveler. If you have not received a travel insurance quote from us, please request one as soon as possible. If you decline to purchase travel insurance, you assume all risk and financial responsibility relating to your Trip.

PERSONAL INFORMATION
You understand that, as part of Booking any Travel Services, your personal information may be conveyed to Just Journeys, Suppliers, and other third-party providers to accommodate your travel, and you consent to the use of your personal information by these parties. Such personal information may include birth dates, passport numbers, travel dates, occupation, frequent flyer information, bank accounts, credit cards, and
other information needed to secure travel arrangements. The company has no liability regarding: (1) the distribution of your information to any Supplier or other third party, including any CRM or other technology platform outside our control; or (2) any third party’s failure to protect your personal information. You authorize Just Journeys to keep your personal information for as long as needed to provide Bookings and for a reasonable period thereafter for Just Journeys legal or business purposes.

PRICING & INCLUSIONS
Quoted prices are based on the precise inclusions we provide to you in the Trip Plan. Unless specifically itemized on the Trip Plan, prices do not include other travel costs, fees, or taxes, including: (1) airports, ports, stations, security, agriculture, customs, immigration, visas, passports, or any other government- imposed fees or taxes; or (2) meals, beverages, alcohol, minibars, entertainment, seat assignments, upgrades, excursions, hospitality, gratuities, copies, telecommunications, energy, laundry, cleaning, bedding, parking, valet, insurance, taxis, transfers, porterage, departures, travel segments, health, medical treatment or tests, vaccinations, pharmaceuticals, or any other personal charges. All Supplier prices and availability are subject to change without prior notice until you make full payment of deposits and other amounts due, as agreed in your Trip Plan. However, even following your full payment, you agree to pay additional fees that may arise for variable matters beyond our control, including fuel and other surcharges. The company has no responsibility for: (1) tranparency, disclosure by any third party regarding its pricing; (2) price changes or variable fees; (3) currency exchange fluctuations; or (4) charges relating to foreign-currency transactions. We reserve the right at any time for any reason to correct errors or omissions regarding prices, to re-invoice you at corrected prices, or to take any other corrective measures regarding your Bookings.

PAYMENT
You agree to make full payment of deposits and other amounts due as agreed in your Trip Plan. If you do not make full payment of any deposit or other amount by its due date: (1) Suppliers may impose price increases, fees, or penalties; (2) Suppliers may cancel your Bookings in whole or part; (3) The Company may cancel your Bookings in whole or part; and (4) your previous deposits and other amounts paid may be NON-REFUNDABLE under Supplier terms. You are solely responsible, and the Company has no responsibility or liability, for consequences relating to your late or non-payment. If you request re-Booking, the company will assist you with obtaining any refunds due to re- Booking Trips (e.g., using future cruise credits). However, the company may, in its discretion, charge a NON-REFUNDABLE fee for re-Bookings. Unless the company provides to you prior written consent: (1) we are not the “merchant of record” (as defined by the U.S. Department of Transportation) regarding your Travel Services; (2) we do not take possession of amounts you pay to Suppliers for Travel Services; and (3) we are not responsible for any refunds payable to you by Suppliers. Your payments in currency other than U.S. Dollars will be converted at then-current exchange rates. Company payments to Suppliers will be converted at then-current exchange rates between U.S. Dollars and the currency in Supplier’s country.

CHANGES, CANCELLATIONS, REFUNDS
You agree to comply with Supplier terms relating to change or cancellation of Bookings. Supplier terms may not allow refunds if you change, cancel, partially use, or do not use Travel Services for any reason, including actual, threatened, or fear of potential health matters, pandemics, epidemics, weather conditions, terrorism, political unrest, or similar circumstances. If you change or cancel a Booking, you may be subject to: Supplier fees, charges, or penalties. If you have any claim for refund or adjustment regarding your travel, you will deliver it to the company in writing, including full details and documentation regarding the background, rationale, and proof of payment. This clause will survive termination of these Terms.

NO SHOWS
Failure to travel or show up for any Booking is considered a “no show.” No show penalties will equal amounts up to the entire cost of travel, subject to terms and condition of Suppliers and Company.

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DISABILITIES & SPECIAL NEEDS
If you have disabilities or special needs that may require non-emergency special services, additional support, or disability accommodations, please advise the company in advance of Booking.

 

FOOD ALLERGIES
If you have food allergies or any similar conditions that may cause you harm during your travel (“Food Allergies”), please advise the company in advance of Booking. If any Traveler has Food Allergies, each such Traveler: (1) acknowledges the possibility of an elevated risk of reactions, delays, or disruption during travel; and (2) has sole responsibility for his or her Food Allergies and for performing all due diligence relating to such Food Allergies prior to, during, and following travel.

RISK ACTIVITY
If you engage in any activity that may involve any risk of harm to your own or another person’s health or well-being, damage to property, or costs relating to such activity (collectively, “Risk Activity”), you are solely responsible for your decision to engage in, and your involvement with, such Risk Activity. You assume all risks, costs, losses, liabilities, and claims relating to any Risk Activity. You will not pursue any
claim against the company, and you release the company from all liabilities, relating to any Risk Activity.

ILLNESS & INJURY
If you become ill or injured during a Trip, you will bear all responsibility for your well-being and treatment, if required. In such case, you will be responsible for all costs, planning, and logistics regarding alternative travel arrangements. You will not cause a delay or interruption regarding any Trip or otherwise burden other Travelers. You release the company, Suppliers, and other Travelers from any liability relating to your illness, injury, missed flights or connections, travel delays, or unused Bookings.

BAGGAGE & PERSONAL ITEMS
You are solely responsible at all times for your baggage, personal items, and travel documents. The company is not responsible for any damage, loss, delays, or other matters relating to your baggage, personal items, and travel documents.

PASSPORTS, VISAS, MEDICAL DOCUMENTATION
You are responsible for: (1) determining in advance all documents needed to enter, exit, or transit any jurisdiction, including passports, visas, and medical and other required documentation; (2) acquiring all such documentation; (3) ensuring all such documentation is current and in your possession; and (4)remaining familiar with and understanding the rules governing travel in each jurisdiction on your itinerary.
The company is not responsible for: (1) your failure to update or possess passports, visas, or medical or other documentation that may be required to enter, exit, or transit any jurisdiction; or (2) determining the validity of your passport, visa, or medical or other
documentation required by any jurisdiction. NO REFUND will be issued for any costs or losses incurred as a result of Traveler’s failure to obtain or possess any passport, visa, or medical or other documentation required by the company or any third party.
Refusal of entry, exit, or transit by any third party will not be a justification for cancellation or refund regarding Travel Services.
All U.S. citizens traveling to or from any international destination must have a valid passport, which must be valid for at least six months beyond Traveler’s date of return.

LIMITATION OF LIABILITY
We arrange Travel Services, which are provided and controlled by Suppliers who are separate from and independent of us. We have no management or control over Suppliers, including their staff, representatives, facilities, equipment, products, or services. Suppliers have sole responsibility and liability to you for their respective Travel Services.
We have no responsibility or liability to you, and we make no representation or warranty, express or implied, regarding the value, quality, suitability, safety, or provision of Travel Services. We have no liability to you for any claim of damage or loss arising from any act or omission, negligent or willful, of any Supplier, Traveler, or other third party, including: (1) any damage to or loss of property; (2) any physical, emotional, or mental injury or death; (3) any cost, inconvenience, disruption, or delay; (4) any cancellation, bankruptcy, or cessation of operations; and (5) any misrepresentation or criminal act. We have no liability to you for any indirect, incidental, consequential, punitive, special, or exemplary damages under contract, tort, or other theory of liability, even if we become aware of the possibility of such damages. If any decision-making authority awards you damages against us in law or equity, such damages will be limited to the total commissions we collect for making your Bookings. Neither Party will bring any legal action against the other Party as any part of a class, group, representative, or private attorney general action. Our entire liabilities are as stated in these Terms. All other representations and warranties—express or implied, by statute, law, or otherwise—are excluded. This clause will survive
termination of these Terms.

INDEMNITY
You, on behalf of yourself and all minor and adult Travelers on the same Booking who reside in your household (each an “Indemnifying Party“), agree to indemnify and hold harmless the company and its owners, directors, employees, contractors, agents, representatives, advisors, and successors and assigns from all claims, damages, and costs, including attorney’s fees and legal costs, arising from any: (1) breach of these Terms by an Indemnifying Party; or (2) act or omission, negligent or willful, by an Indemnifying Party. This clause will survive termination of these Terms.

FORCE MAJEURE
No failure or delay in the performance of any obligation under these Terms will be a breach if such failure or delay arises from a force majeure or any cause beyond the reasonable and foreseeable control of the company. Force majeure includes acts of God, floods, weather conditions, fires, explosions, accidents, war or threats of war (declared or undeclared), acts of terrorism, sabotage, insurrection, riots, strikes, or
civil disobedience, pandemics, epidemics, quarantines, and government interventions. The company is not liable to you and will not provide any refunds caused by delay or nonperformance under these Terms if such delay is due to any force majeure. If Company or any Supplier is affected by a force majeure, it may, in its discretion, vary or cancel any itinerary or arrangement in relation to your travel without notice. In such case, you will remain responsible, financially and otherwise, for all alternative travel arrangements.

GENERAL
Amendments. These Terms may be amended only in writing by the company.
Assignment. You may not assign any right or obligation under these Terms without the company’s prior written consent, which will not be unreasonably withheld or delayed.
Waiver. No forbearance or delay in enforcing these Terms will prejudice or restrict anyrights of you or the company. No waiver of a right will operate as a waiver of any subsequent right. No right is exclusive of any other right, and each right is cumulative. Severability. If any part of these Terms is found unenforceable, that part will be enforced to the fullest extent permitted by law and the remainder of these Terms will remain fully in force. Relationship of Parties. These Terms do not create an agent relationship, partnership, joint venture, or employment relationship between or among the Parties. You have no authority to bind the company or incur any obligation on the company’s behalf. Discretion. While each Party acknowledges its duty of good faith and fair dealing, a Party’s discretion means it may consider its own interests without considering the effect of its decision on the other Party. Notices. Notices under these Terms will be in writing and deemed given when sent receipt confirmed to the receiving Party’s email or other address provided under these Terms for purposes of notice. Acceptance. You may confirm acceptance of these Terms in writing, digitally, or electronically, including by clickwrap, sign-in-wrap, or other active or passive electronic confirmation. Any counterparts created will constitute a single original document. Conflicts. If any conflict arises between Supplier terms and these Terms or travel documents prepared by the company, the Supplier terms will control. If any conflict arises between these Terms and travel documents prepared by the company, the latter will control. Interpretation. The Parties intend that: (1) headings will not be used to interpret these Terms; (2) the words “include” and “including” are without limitation; (3) no text will be construed against either Party as author; and (4) all text is conspicuous. Termination. Upon termination of these Terms, each Party’s rights and obligations will cease immediately, but termination will not affect: (1) either Party’s rights and obligations accrued but unsatisfied at termination; or (2) any provision of these Terms expressed to survive termination or by a reasonable reading of its context will survive its termination.
Governing Law. These Terms are governed exclusively by the laws of California without regard to conflict-of-laws principles of any jurisdiction. Dispute Resolution. If any dispute arises under these Terms, the Parties will use all reasonable efforts to resolve the dispute informally through direct communication courts. If the Parties are unable to resolve a dispute through informal discussions within 60 days of notice of dispute, any claim arising from these Terms will be resolved exclusively by the state or federal courts
located in Santa Clara County, California, which neither Party will challenge based on forum non conveniens or similar doctrine. Equitable Relief: Either Party may seek injunctive or other equitable relief to remedy any actual or threatened breach of these Terms. Further Assurances. Each Party will perform additional acts as necessary to effect these Terms. The Parties will address together in good faith any unforeseen issues that arise from these Terms with a view to mitigating any material adverse impact on either Party. Entire Agreement. These Terms, together with any Travel Client Agreement between the Parties, represent the entire agreement and supersede all prior agreements between the Parties regarding their subject matter, written or oral, express or implied. *The Company mentioned is Just Journeys.